New Name, Same Heart: How TCWG Enhances Your Experience Before, During, and After Your Visit

Effective September 1, 2025, Tzu Chi Clinic of Traditional Chinese Medicine is now Tzu Chi Wellness Group (Eastern) of Traditional Chinese Medicine (TCWG). Our new name reflects our long-term mission to deliver compassionate, evidence-informed Traditional Chinese Medicine while elevating your experience at every step of care.

Before Your Visit: Seamless, Secure Booking

• Same entry point: Click “Book Now” on tzuchiclinic.ca, and you’ll be directed to our new JANE platform.
• Easy setup: Create a JANE account in minutes; confirmations and reminders arrive automatically.
• our privacy protected: Data transfer and storage follow best practices and HIPAA-aligned standards.

During Your Visit: Personalized, Transparent Care

• Familiar faces, consistent quality: Our practitioners continue to provide attentive, individualized care.
• Clear explanations: We explain findings and treatment options, including what to expect and why.
• Comfort first: From check-in to checkout, our team supports your comfort and questions.

After Your Visit: Support That Continues at Home

• Everything in one place: Follow-up notes, invoices, and scheduling are centralized in JANE.
• Ongoing guidance: We support long-term wellness with acupuncture, herbal medicine, and lifestyle strategies.
• Feedback welcomed: Your comments help us improve every touchpoint of your experience.

Why the New Name Matters

We’re excited to welcome you under our new name—with the same heart for service.